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Tourism inspectors improve capacity for effective service delivery

A tour of Nzulezu | BreathList
Nzulezu, one of the tourism scenes in Ghana

Tourism inspectors across the country have begun a training exercise to improve upon their skills for effective service delivery in the hospitality industry.

They are also being trained in inspection and licensing processes, hotel security management, infection prevention and control and fire safety.

Other topics are inspection techniques and report writing, interpretation of architectural drawings of hospitality facilities and incorporation of COVID-19 protocols in service delivery.

The four-day programme which is being organised by the Ghana Tourism Authority (GTA) started in Accra yesterday for the 65 participants.

Ensuring standards

The Chief Executive Officer of the GTA, Mr. Akwasi Agyeman, said the inspectors would be equipped enough to ensure that tourism establishments and facilities lived up to standards.

He said the training formed part of the country’s COVID-19 alleviation and revitalisation of enterprises support (Ghana CARES) project.

The project includes building the capacity of about 10,000 people in the hospitality industry who will also undergo training for over a period of 18 months.

“This is the beginning of a comprehensive and sector-wide programme. We are not just training our inspectors, but other players within the value chain such as Uber, Bolt and Taxi drivers.

“To be able to enhance effective service delivery in the industry, stakeholders have to be given the requisite skills and training,” he added.


Mr. Agyeman further mentioned other topics lined up for operators under the project to revitalise the sector to include product knowledge, basic conversational French, digital skills, customer service and sales and marketing skills within the hospitality industry.

“Focus is domestic and regional. And on regional, we know that we are more or less surrounded by francophone countries. To make our francophone brothers and sisters comfortable travelling into the country, we need to take the learning of the French language seriously,” he said.

Source : Graphiconline

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We’ll host 15k tourists for ‘December in GH’ initiative – Deputy Minister

Mark Okraku Mantey

The Deputy Minister for Tourism, Arts and Culture, Mark Okraku Mantey has said the country expects to receive over 150,000 tourists between now and the festive season for the ‘December in GH’ initiative.

The ‘December in GH’ initiative is one the activities launched by the Ghana Tourism Authority (GTA) to mark the ‘Beyond the Return’ initiative which is also aimed at boosting the country’s economy through tourism.

Speaking in an interview on Day Break Hitz on Thursday, the Deputy Tourism Minister stated that more investors and businesses are expected to troop into the country during the festive seasons.

He indicated also this is another way to market Ghana’s rich potentials in tourism to the global market and also aid the sector in contributing to the Gross Domestic Product (GDP) of the country.

“We are looking for about 150,000 people entering the country. The reason why we are looking for the 150,000 people is that we want the Tourism, Arts and Culture industry to lead in contributing to the GDP of this country.”

“We must take some decisions, and one of them is what we are doing and that is why the Minister is in New York now; the bottom-line is profit for private sector so that the private sector can pay taxes to government,” he told Andy Dosty.

Despite the ravaging effects of the coronavirus pandemic on travels, the Ministry says it is embarking on a number of activities from now to the Christmas season to attract foreign investments.

The Ghana Tourism Authority (GTA) earlier outdoored new activities as part of the ‘Beyond the Return’ initiative after engaging event organisers.

These include AfroChella, the Polo Beach Club, Rethemes on the Runway, GUBA Awards, Taste of Ghana, Quanza in Ghana and The Diaspora Transition Conference.

Director of the ‘Beyond the Return Secretariat’, Annabelle McKenzie, in a press release noted that there will be events across all the regions to give travellers the opportunity to explore other parts of the country.

Mark Okraku Mantey explained that these events have been approved by President Akufo-Addo, yet, there will be strict adherence to all COVID-19 protocols.

Visitors would be required to present their vaccination cards before they will be permitted to get access to event venues.


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Funeral rites of Gbawe Chief: Traders clash with Traditional Council taskforce

Some traders at Mallam in the Weija-Gbawe Municipality have clashed with the Gbawe Traditional Council taskforce over refusal to close their shops.

The Council issued a directive for all shops in the Gbawe enclave to be closed in honour of the ongoing rituals for the final funeral rites of Nii Laryea Faamlite II, the late Gbawe Chief.

However, some traders disregarded the directive saying the area was not part of the Gbawe jurisdiction and, therefore, should be exempted from the closure of the shops.

The Ghana News Agency (GNA) gathered that the situation got tense on Wednesday as the traders and the taskforce engaged in hot verbal exchanges, resulting in near fisticuffs.

Some roads leading to Gbawe Chief’s Palace were blocked with car tyres while public and private schools in the area had been closed down for the week-long funeral rites.

The GNA spotted the Police patrol team at the Gbawe suburbs including Top-Base, Oblogo, Bulemin, Baaley and Zero.

The Traditional Council said the Chief died on October 14, last year, after 26 years reign.

He was 72.

Source :GNA

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‘The Anlo spirit must rise’ – Togbi Nyaho Tamakloe

Togbi Nyaho Tamakloe VI, Dufia of Whuti(Middle) with elders

Togbi Nyaho Tamakloe VI, Dufia of Whuti, Paramount Chief of Kome-Shime and Miafiaga of Anlo has said he is ready to help in any way possible to see to the progress of his people and the Anlo state.

The newly installed chief said there were lots of good qualities of the Anlo-Ewe that must be harnessed to bring the needed transformation in not just Anlo but in the entire Volta Region.

Togbi Tamakloe, who at his outdooring ceremony on Saturday at Whuti, a beautiful township known for its quiet ambience and some historic tourist sites opened his speech with “Anlo must rise” and concluded with “the Anlo spirit must rise.”

He is hopeful that dream could be achieved with a united front, shots at development projects and the compassion of natives in the diaspora towards the land.

“We ruled Ghana more than any other group of people in Ghana. We made a lot of sacrifices for the good of this country. We can also use the same energy to serve our people. We’re highly educated, resourceful and all the other good qualities. I have come to help and to work with you,” he said.

The Chief Administrative Officer Consultant in Canada and President of Ghana Friendship Association of Edmonton called for unity among the chiefs and people to allow for development projects such as “dredging the Keta Lagoon to have the biggest man-made fish pond in the universe,” and diversifying agriculture to benefit the teeming unemployed youth.

The widely travelled Togbi Tamakloe also called on sons and daughters of Anlo in diaspora to “come back home and help the state as a matter of conscience” to make it a place they would want.

The outdooring ceremony chaired by Mr Alex Kwasi Bruks, founder of Bruks Associates and which saw a display of rich tradition and culture, had chiefs from all three wings of Anlo State (left, middle and right) including; Togbi Gbordzor III, the Dusifiaga of Anlo, prominent citizens and members of the diplomatic corps who included Mr Eliphas Barine, Kenyan High Commissioner to Ghana and Awoki Panassa, the Togolese Ambassador to Ghana.

Ms Grace Jeanet Mason, South African High Commissioner to Ghana who was the Guest of Honour spoke of the immeasurable contributions of chiefs and queens to the socio-economic development of the people and prayed for the Almighty’s guidance for Togbi Tamakloe to lead his people to prosperity.

She said her first ever visit to the region showed Volta which she called a “place of beauty” with “prestigious beaches” offered tourism potentials that could be developed to create jobs saying, corporation between Ghana and South Africa in tourism and arts and culture could be beneficial to both countries and called on traditional leaders to contribute towards that corporation.

The 58-year old Togbi Nyaho Tamakloe VI, known in his private life as Mr Ezekiel Keli Tamakloe, holds a Master of Business Administration and a Sociology major with a Diploma in Education, is a former Edmonton Police Commissioner.

The recipient of several leadership awards including National Honours award, Achievers of Ghana, and Lifetime Achievement award recognition, has lived in and travelled through North America, Europe and African countries including Zimbabwe, Swaziland, Zambia, Botswana, Togo and Kenya.

Source :GNA

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